The Vision is Clear. The Journey is Not

Why ServiceNow Must Reconnect Platform Ambition to Enterprise Buying Realities

May 31 • Peter Carr

2

What Happens When Cyber Becomes Too Fast for Humans

The Managed Services Change IBM Saw Coming

May 27 • Peter Carr

What the CBA Appointment Signals About the Future of Organisational Operations

The AI Role that Could Own the CEO Coherence Problem

May 25 • Peter Carr

2

Why TechnologyOne Keeps Winning

While the AI Ground Shifts Beneath Enterprise Software

May 19 • Peter Carr

4

MIPS Measured the Mainframe Era. AI Still Hasn’t Found Its Equivalent.

The future of Agentic AI Depends On Measurable Execution Efficiency

May 8 • Peter Carr

1

April 2026

The Real AI Market Is Taking Shape

10 Shifts That Matter More Than the Model Hype Cycle

Apr 15 • Peter Carr

6

IBM and ServiceNow Are Converging on the Same Layer of the Enterprise

Competing to Define What Work Is

Apr 12 • Peter Carr

2

AI Will Break Property-Based Pricing

And What this Means for the Local Government Software Market

Apr 1 • Peter Carr

3

March 2026

Agentic AI Is Easy. Until the Work Matters

SMB is Where it begins. Maturity Defines What it Becomes

Mar 31 • Peter Carr

1

Identity Doesn’t Create Maturity. Work Does.

If Nothing Moves, Identity Doesn’t Matter

Mar 18 • Peter Carr

3

Whatever-as-a-Service and the Bad Data Myth

Why Platforms like ServiceNow are Quietly Rewriting the Rules

Mar 13 • Peter Carr

6

2

February 2026

Regulatory Pressure and the Catalyst for Improved LG Service

Banks Faced the KYC Compliance Hammer. Councils Are Still Hiding Behind the Portal.

Feb 19 • Peter Carr

2